Our Guarantee

Our Guarantee

Your Satisfaction is Our Commitment

At Semantics Glass Engraving Studio, we hold ourselves to the highest standards of craftsmanship and customer satisfaction. We understand the importance of your special gifts, and we are dedicated to ensuring each piece is engraved precisely as you have ordered.

Our Promise to You:

If you have made a mistake your order details we will make every attempt to correct your order, if the engraving process has been completed, worry not. We commit to re-engraving your item at no extra engraving cost. You will only bear the cost of the glassware. This assurance stands as a testament to our unwavering confidence in the quality of our work and the fulfillment of our customers.

How It Works:

If you have noticed you have a mistake in your order:

  1. Contact us immediately detailing the error. 
  2. We will assess and confirm the issue.
  3. Upon approval, your item will be re-engraved with utmost priority and attention to detail with the cost limited to just the glassware.

Peace of Mind:

This guarantee is our pledge to you, ensuring that your experience with Semantics Glass Engraving Studio is seamless and satisfying, providing you with peace of mind for every order you place. Please be advised to thoroughly review your order details, ensuring each aspect is correct and to your satisfaction before final confirmation and trust in our commitment to delivering not just engraved gifts, but lasting memories etched in glass, tailored impeccably to your expectations.

For any queries or assistance, feel free to reach out to our dedicated customer support. Your delight is our success, and we stand steadfast in ensuring it with every piece we craft.



Semantics Glass Engraving Review 004

★★★★☆ 4.9

Google reviews

Tom McNaughton

6 reviews · 3 photos    Link

Very impressed with the service provided by Ben. Lots of selection available and engraving was top notch. Would highly recommend!